Exchanges or store credits for most items-No Refunds (Solvit & Snoozer products may incur 12% restocking fee) Contact us for a return authorization # to be included with returned items that must be in clean new condition. A store use credit will be issued for buy it now merchandise and you will pay any price difference and shipping cost for the exchange. Images copied from eBay: 8d4f_1_b_4059_2.JPG, 8c63_1_b_4059_3.JPG, 8bcd_1_b_4059_4.JPG, 8b27_1_sbl_4059_5.JPG

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